Privacy Policy

 

All About Health and Wellbeing Ltd. (‘Eatthinkexplore.com’, ‘ETE’ ‘we’, ‘us’, ‘company”, ‘website’ and/or ‘our’) is committed to protecting your privacy.

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a ‘User’) of the website (‘Site’, ‘Service’). This privacy policy applies to the Site and all products and services offered by the company.

ETE takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://www.eatthinkexplore.com/terms-and-conditions/.

Please read this privacy policy carefully.

Contacting us

For the purpose of the Data Protection Act 1998, the data controller in respect of any personal data that you submit to us is All About Health and Wellbeing Ltd, a company incorporated under UK law and whose registered office is at 7 Mickle Hill, Sandhurst, Berkshire, UK, GU47 8QL.

If you want to know what information we hold about you or if you have any other queries in relation to this privacy policy, please contact us using the following contact information:

For any further clarifications and questions, you can also directly contact us via email at admin@eatthinkexplore.com.

Definitions and interpretation

1.   In this privacy policy, the following definitions are used:

a.    Data – collectively all information that you submit to us via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

b.    Cookies – a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

c.     Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

d.    GDPR – the General Data Protection Regulation (EU) 2016/679;

e.    UK and EU Cookie Law – the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

f.      User or you – any third party that accesses the Website and is not either (i) employed by ETE and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to ETE and accessing the Website in connection with the provision of such services; and

g.    Website – the website that you are currently using, www.eatthinkexplore.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2.   In this privacy policy, unless the context requires a different interpretation:

a.  the singular includes the plural and vice versa;

b.  references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c.  a reference to a person includes firms, companies, government entities, trusts and partnerships;

d.  “including” is understood to mean “including without limitation”;

e.  reference to any statutory provision includes any modification or amendment of it;

f.   the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3.   This privacy policy applies only to the actions of ETE and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4.   For purposes of the applicable Data Protection Laws, ETE is the “data controller”. This means that ETE determines the purposes for which, and the manner in which, your Data is processed.

How we collect Data

5.    We collect Data in the following ways:

a.  data is given to us by you; and

b.  data is collected automatically.

Data that is given to us by you

6.    ETE will collect your Data in a number of ways, for example:

a.  when you contact us through the Website, by telephone, post, e-mail or through any other means;

b.    when you purchase one of our products or services (such information shall include, but may not be limited to, your name, age, debit/credit card information, telephone number, postal address and email address). And about transactions, you carry out through the service, orders you place and the fulfilment of your orders.

c.  when you register with us and set up an account to receive our products/services;

d.  when you complete surveys that we use for research purposes (although you are not obliged to respond to them);

e.  when you enter a competition or promotion through a social media channel;

f.   when you make payments to us, through this Website or otherwise;

g. when you elect to receive marketing communications from us;

h.  when you use our services;

i.    when you leave comments on our site, or social media profiles.  We collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

in each case, in accordance with this privacy policy.

7.  We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Data that is collected automatically

8.    To the extent that you access the Website, we will collect your Data automatically, for example:

a.  we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

b.  we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Data we may receive from third parties

9.    We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through Facebook. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service.

10.    Both ETE and the owner or operator of that third party website will be the data controller in respect of any such information and you should check the privacy policy of that website to find out how they will use your personal information.

Our use of Data

11.   Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

a.  internal record keeping;

b.  improvement of our products / services;

c.  transmission by email of marketing materials that may be of interest to you;

d.  contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;

e.  to ensure that our Service is delivered in the most effective manner for you and your computer;

f.   to administer, support, improve, optimise and develop our Service;

g.  to carry out our obligations arising from any contracts entered into between you and us;

h.  to provide customer service to you in relation to your use of the Service, to deal with enquiries and complaints relating to the use of the Service and to notify you about any changes to our service;

i.   for internal marketing and demographic studies to improve the products and services that we provide; and for security purposes.

12.     in each case, in accordance with this privacy policy.

13.     to produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymised and not refer to any individual user of the Services;

14.     We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

15.     We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related emails.

16.     For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:

a.  soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.

b.  for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.

c.  if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

17.     When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

18.     Any letters, e-mails, blog comments, responses on Social Media platforms such as Facebook, Pinterest, Instagram, Youtube, and Twitter, or questions written directly to us may be used as blog material for our audience unless specifically requested otherwise. (Part of) these letters or emails, questions or any other feedback may be used in newsletters, blog posts, columns or up-and-coming books.

Third Party Advertisements

19.     To enhance your user experience or help us improve and measure our effectiveness, ETE may embed code from third parties on the Service. Examples of such parties may include Facebook, Twitter, Pinterest, Google, YouTube, and others. These third parties may collect information about you including IP address, cookies in ways ETE does not control.

20.     This Site is affiliated with GoogleAd’s for the purposes of placing advertising on the Site.  GoogleAd’s uses standard and widely-available tools for the placement and serving of ads, including those provided by Google, Inc. and its affiliates. We publish interest-based advertisements on the Site; that is, ads that are tailored to reflect your interests. To help understand your interests, GoogleAd’s, Google and our other advertising partners will track your behaviour on our website and on other websites across the Internet using cookies.

21.     These third-party ad servers or ad networks use technology to send, directly to your browser or mobile device, the ads and ad links that appear on the Service, and will automatically receive your IP address when they do so. They may also use other technologies (such as cookies, JavaScript, device identifiers, location data, and clear gifs, see above) to compile information about your browser’s or device’s visits and usage patterns on the Service and on other websites, and to measure the effectiveness of their ads and to personalize the advertising content delivered to you.

22.     The ETE Privacy Policy does not apply to, and we cannot control the activities of third-parties. Please consult the respective privacy policies of such third parties or contact such third parties for more information.

Who we share Data with

23.     We may share your Data with the following groups of people for the following reasons:

a.  third party service providers who provide services to us which require the processing of personal data in order to enable us to fulfil your orders and provide you with the service to which you have subscribed;

b.  third party payment providers who process payments made over the Website – to enable third party payment providers to process user payments and refunds;

c.  relevant authorities – to facilitate the detection of crime or the collection of taxes or duties;

in each case, in accordance with this privacy policy.

24.     Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.

Children’s Privacy

25.     ETE does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at admin@eatthinkexplore.com.

Keeping Data secure

26.     We will use technical and organisational measures to safeguard your Data, for example:

a.  access to your account is controlled by a password and a user name that is unique to you.

b.  we store your Data on secure servers owned and organized by Mailchimp.  Their privacy policy can be found at www.mailchimp.com/legal/privacy/.

27.     Appropriate security measures will be adopted to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently unsecure and that we cannot guarantee the security of data you send over the internet.

28.     Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: admin@eatthinkexplore.com.

29.     If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

30.     Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

31.     Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

32.     If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Your rights

33.     You have the following rights in relation to your Data:

a.  Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b.  Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.

c.  Right to erase – the right to request that we delete or remove your Data from our systems.

d.  Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.

e.  Right to data portability – the right to request that we move, copy or transfer your Data.

f.   Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

34.     To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: admin@eatthinkexplore.com.

35.     If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

36.     It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

37.     You may opt out from receiving any marketing or general communications from us at any time by notifying us in writing, contacting us at admin@eatthinkexplore.com or, alternatively, by following the procedure to ‘unsubscribe’ that is specified in the email that you receive.

Transfers outside the European Economic Area

38.     Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA.

39.     We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.

40.     To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.

Links to other websites

41.     This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Embedded content from other websites

42.     Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

43.     These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes of business ownership and control

44.     ETE may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of ETE. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

45.     We may also disclose Data to a prospective purchaser of our business or any part of it.

46.     In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

47.     This Website may place and access certain Cookies on your computer.    www.eatthinkexplore.com uses Cookies to improve your experience of using the Website and to improve our range of products and services.

48.     Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Sarah Read to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

49.     See our separate Cookie Policy (www.eatthinkexplore.com/cookie-policy/) for details on the Cookies used.  You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

General

50.     You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

51.     If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

52.     Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

53.     This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

54.     ETE reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact ETE by email at admin@eatthinkexplore.com.

Attribution

55.    This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en).

03 April 2020

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